Privacy Policy

Privacy Policy

Introduction

Welcome to http://clinicas-del-dr-cazares-2.mcallendentalcare.com (referring to our website, applications, services, and products collectively as ‘the Company’ or ‘we’). We are dedicated to maintaining the highest standards of privacy and data security for our users. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in alignment with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our digital presence, encompassing:

  1. Our official website at http://clinicas-del-dr-cazares-2.mcallendentalcare.com and any subdomains or related pages.
  2. Mobile applications, software, and services developed by us and downloaded through app stores or directly from our website.
  3. Interactions between users and our customer support team via email, phone, or text messages.
  4. All other online platforms, tools, or services offered by the Company that link to this Privacy Policy.

However, please be advised that this policy does not extend to third-party websites, applications, products, or services accessible through links or integrations on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you register as an authorized user for our applications or services, we collect and process your personal data to provide access and ensure account security.
  2. Website Visitors: If you visit our websites, we may gather information about your browsing behavior to improve our services and tailor content.
  3. Communications: We communicate with users through newsletters, emails, phone calls, or texts/SMS messages, all of which are subject to this Privacy Policy.

Personal Data Collection

We collect a range of personal data, including:

  • Account Information: Details related to your user account, such as username, email address, and password (hashed and encrypted).
  • Payment Information: Credit/debit card details, billing addresses, and payment transaction records.
  • Financial Information: Banking information for direct deposits or payments, if provided.
  • Purchase Information: Product/service purchases, order history, and associated details.
  • Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and IP addresses.
  • Location Data: GPS coordinates and location services data (with user consent).
  • Feedback: User comments, reviews, and survey responses.
  • Social Media Information: Details from social media platforms when users choose to log in through these accounts.
  • Product Information: Search queries, preferences, and product interactions.

We collect this data through various methods:

  • User input forms and registration processes.
  • Automated technologies, like cookies and browser fingerprinting (in accordance with user consent or applicable laws).
  • Third-party service providers who assist us in data collection and processing, adhering to their privacy agreements.

Cookies

We employ cookies to enhance your online experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigation and functionality on our website.
  • Preference Cookies: Remember user preferences and settings.
  • Analytics Cookies: Track website usage and provide insights into user behavior.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for periods specified by law or for legitimate business purposes. Upon no longer requiring the data, we securely delete or anonymize it to prevent re-identification. Our retention periods vary based on the type of data and legal obligations:

  • Financial records are typically retained for 7 years post-activity.
  • Tax-related information may be kept for up to 6 years after tax filing.
  • User accounts remain active until account holders request deletion or their accounts are terminated.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: Data is encrypted during transmission and at rest using industry-standard encryption protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Only authorized personnel with legitimate business needs can access personal data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that a user is under 18, we will take steps to delete any collected data associated with that individual.

Your Rights

Depending on your location and applicable laws, you may have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct or update inaccurate or incomplete personal information.
  • Erasure/Right to be Forgotten: Ask for the deletion of your data when it is no longer necessary or where consent has been withdrawn (subject to legal exceptions).
  • Restriction: Limit our processing of your data under certain circumstances, such as contesting its accuracy or legitimate grounds for objection.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes, including direct marketing.
  • Non-Discrimination: Be free from decisions based solely on automated processing when exercising your rights.

To exercise these rights or submit related inquiries, please contact our privacy team at:

  • Email: [email protected]
  • Postal Mail: Privacy Team, Clinicas del Dr Cazares, [Address], [City, State/Province, Zip Code]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date. We encourage users to review this policy periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or data-related questions, please reach out to us:

  • Email: [email protected]
  • Postal Mail: Privacy Compliance, Clinicas del Dr Cazares, [Address], [City, State/Province, Zip Code]